Return Policy

Return and Refunds policy

At Go EcoFishing, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to make it right.

Returns

You have 14 calendar days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition as when you received it.

• It must be in its original packaging.

To initiate a return, please contact our team:

📧 Email: Sales@goecofishing.com
📞 Phone: +1 855-531-7966

Please do not send your item back without contacting us first.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Be sure to include:

• Your order number

• Clear photos of the damage

We'll resolve the issue as quickly as possible.

Exchanges

We only offer exchanges for defective or damaged items. If you need a replacement for the same item, please reach out with your order details.

Non-Returnable Items

Some items are not eligible for return, including:

Gift cards

Custom or special-order products

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a damaged, defective, or incorrect item.

Thank you for choosing Go EcoFishing – where quality gear meets eco-conscious angling. 🎣💚